Legal

Terms & Conditions

TinyTangent Studios · Kiran Chhina · Version 1.8 — Last updated: July 2026

1. Definitions

• "TinyTangent Studios", "we", "us" — Kiran Chhina trading as TinyTangent Studios, West Yorkshire
• "Client", "you" — the person or organisation entering into this agreement
• "Consumer" — a client who is a private individual acting outside the course of a business
• "Business client" — a client booking in the course of a trade or profession
• "Services" — photography, videography, and/or drone operations provided under this agreement
• "Deliverables" — the edited photographs or video files provided following a shoot

2. Formation of Contract

• A binding contract is formed when both parties confirm the booking in writing (including by email or electronic form) with agreed date, location, package, and price
• Submitting an enquiry or contact form does not constitute a confirmed booking
• TinyTangent Studios reserves the right to decline any booking without giving reasons
• For property bookings, full address and access arrangements must be provided at least 24 hours before the shoot

3. Pricing & Payment

• All prices are in GBP and are exclusive of VAT. TinyTangent Studios is not currently VAT-registered; no VAT will be added to invoices unless separately notified.
• Standard prices: £95 (Standard), £150 (Premium), £75 (Drone Only), £175 (Video Walkthrough), £250 (Full Service)
• Custom packages are priced individually and agreed in writing before the shoot
• Travel within West Yorkshire is included at no extra charge. Outside West Yorkshire, a supplement is agreed in writing before booking
• A 50% deposit is required to confirm bookings, payable by bank transfer unless otherwise agreed
• The remaining balance is due within 7 days of delivery of deliverables unless otherwise agreed in writing
• For business clients, interest on overdue invoices may be charged at 8% above Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998
• For business clients: access to delivered files may be suspended where payment is more than 14 days overdue. Consumer clients' access to conforming deliverables will not be withdrawn once delivered
• Accepted payment methods: bank transfer, cash, or other methods agreed in writing in advance

4. Complimentary First Shoot

• New estate agent clients are offered one complimentary shoot on a single property listing at no charge. No deposit is required for the complimentary shoot
• TinyTangent Studios retains full copyright in all images from a complimentary shoot. The client receives the same licence rights as a paying client
• Subsequent bookings by the same client are subject to standard package pricing

5. Cancellation, Cooling-Off & Rescheduling

5.1 Consumer cooling-off rights

If you are a consumer and this contract was formed online or by phone, you have the right to cancel within 14 days without giving any reason (Consumer Contracts Regulations 2013, Regulation 29). If you request the shoot to take place within the 14-day cooling-off period, you acknowledge this and your right to cancel without charge may be reduced or lost once the shoot has been completed (Consumer Contracts Regulations 2013, Regulation 36).

5.2 Standard cancellation

• More than 48 hours before the shoot: no charge; any deposit paid will be refunded in full
• Within 48 hours of the shoot: where a deposit has been paid, it will be retained as a cancellation fee. Where no deposit has been paid (e.g. a complimentary shoot converted to a paid booking), a cancellation fee equivalent to 50% of the agreed price becomes payable. This is a genuine pre-estimate of loss and is not a penalty

5.3 Rescheduling

• Requests made more than 24 hours before the shoot will be accommodated without charge where possible
• Requests with less than 24 hours' notice may be treated as a cancellation at our reasonable discretion

5.4 Cancellation by TinyTangent Studios

• We may reschedule due to illness, severe weather, equipment failure, airspace restriction, or circumstances beyond reasonable control
• A rescheduled shoot will be offered at no extra cost. If rescheduling is not possible within 30 days, a full refund will be provided

6. Delivery of Deliverables

• Deliverables will be provided via a shared link within the agreed timescale — typically 48 hours for property photography, 4 days for video walkthroughs, and 7 days for events and other commissions
• The client is responsible for downloading and retaining their own copies. We do not guarantee storage beyond 3 months from delivery
• Raw/unedited files are not included unless specifically agreed in writing
• Minor revisions raised within 7 days of delivery are included. Significant re-editing is subject to an additional fee
• Where deliverables are not provided within the agreed timescale, the client should notify TinyTangent Studios in writing. We will have 7 days from receipt of that notice to deliver or agree a revised timescale before any claim for breach may be made
• Consumer clients retain statutory remedies under the Consumer Rights Act 2015 including repeat performance or a price reduction where deliverables do not conform to what was agreed

7. Copyright & Intellectual Property

• All photographs and video footage are protected by copyright and remain the intellectual property of Kiran Chhina / TinyTangent Studios under the Copyright, Designs and Patents Act 1988
• The client is granted a non-exclusive, royalty-free, non-transferable, perpetual licence to use deliverables for the purpose agreed at booking (typically property listing and marketing). Use beyond this scope — including commercial resale or third-party sub-licensing — requires prior written consent
• The photographer's moral rights are asserted under CDPA 1988, ss.77–89
• TinyTangent Studios reserves the right to use deliverables for portfolio and promotional purposes, including but not limited to: display on the TinyTangent Studios website (tinytangentstudios.co.uk); publication on any social media platform (including Instagram, TikTok, YouTube, Facebook, and LinkedIn); use in paid advertising and sponsored content on any platform; inclusion in pitch materials, press, and case studies. Clients may opt out of any or all of the above by notifying us in writing before the shoot. Opt-out requests received after the shoot will be honoured on a best-efforts basis for content not yet published

8. Drone Operations

• TinyTangent Studios holds the required CAA Operator ID and Flyer ID and operates under the UK Drone and Model Aircraft Code in compliance with the Air Navigation Order 2016 (as amended)
• Drone operations are subject to weather, airspace restrictions, NOTAMs, and site constraints. If a flight cannot be legally or safely completed, a partial refund or rescheduled session will be offered
• The client must disclose any known site restrictions, planning conditions, or access limitations that may affect drone operations. Airspace checks and operational compliance remain the responsibility of TinyTangent Studios

9. Liability

• All services will be performed with reasonable care and skill as required by the Consumer Rights Act 2015
• In the event of failure attributable to us: consumer clients are entitled to request either a full reshoot at no charge or a full refund of the agreed price, at the consumer's election. Business clients' remedy is limited to a reshoot or refund at our discretion
• For business clients: we are not liable for loss of profit, indirect or consequential losses, or losses not directly caused by our breach. This limitation does not apply to consumer clients, whose statutory rights under the Consumer Rights Act 2015 are unaffected
• TinyTangent Studios is not liable for any alleged damage to property, fixtures, fittings, or belongings, or for the loss, misplacement, or non-return of keys, key safes, fobs, or access codes, arising from a shoot, except where such loss or damage is directly caused by our negligence or wilful act. Any claim of this kind must be raised in writing within 48 hours of the shoot, with reasonable supporting evidence (e.g. dated photographs), to allow proper investigation
• Nothing in these terms limits liability for: death or personal injury caused by negligence; fraud; or any liability that cannot lawfully be excluded

10. Client Obligations

• The client must provide accurate information including shoot address and access arrangements
• The client must ensure they have the right to authorise photography at the stated location
• All rooms and areas to be photographed or filmed must be clean, tidy, and staged as intended before the photographer's arrival. This includes clearing personal items, bins, cables, pet items, and clutter from surfaces and floors. TinyTangent Studios does not provide cleaning, tidying, or staging services and takes no responsibility for the presentation of a space as found
• Where a property is not clean and tidy on arrival, TinyTangent Studios may, at its discretion: proceed and photograph the property as presented; allow a reasonable period for the client to tidy before the booked slot ends, with no extension to that slot; or treat the booking as a late cancellation under Section 5, with the applicable cancellation charge, if the property is not reasonably presentable within the booked time
• TinyTangent Studios reserves the right to end a shoot if the photographer is subject to threatening behaviour or genuinely unsafe conditions. In such cases a partial refund reflecting work completed may be offered at our reasonable discretion

11. Data Protection

TinyTangent Studios processes personal data in accordance with UK GDPR and the Data Protection Act 2018. Full details are set out in our Privacy Policy.

12. Insurance

TinyTangent Studios holds appropriate public liability insurance covering its photography, videography, and drone operations. Evidence of cover can be provided on written request before a shoot.

13. Indemnification

• The client agrees to indemnify and hold harmless TinyTangent Studios against any claims, losses, or costs arising from: the client providing false or incomplete information about shoot permissions or access rights; breach of any third-party intellectual property rights in materials supplied by the client; or the client's unlawful use of deliverables
• TinyTangent Studios will indemnify the client against third-party claims arising directly from our own negligence or wilful misconduct in performing the services
• Neither party's indemnity obligation extends to losses caused by the other party's own negligence or breach

14. Assignment

• TinyTangent Studios may not assign or subcontract the performance of services to a third party without the client's prior written consent, except where TinyTangent Studios is temporarily unable to perform due to illness or emergency, in which case reasonable notice will be given
• The client may not assign their rights under this agreement without prior written consent

15. Survival

The following sections survive expiry or termination of this agreement: Section 7 (Copyright & Intellectual Property), Section 9 (Liability), Section 11 (Data Protection), Section 13 (Indemnification), and any payment obligations outstanding at termination.

16. Force Majeure

Neither party will be liable for failure to perform caused by events beyond their reasonable control including acts of God, extreme weather, pandemic, civil unrest, or government action. If the event continues for more than 30 days, either party may terminate and any amounts paid for unperformed services will be refunded in full.

17. Unfair Terms (Consumer Notice)

These terms have been written to be fair and transparent in accordance with the Consumer Rights Act 2015 (Part 2). If any term is found to be unfair, that term will not be binding on consumer clients, but the remainder of the agreement will continue in effect.

18. Dispute Resolution

• Both parties agree to attempt resolution through direct discussion within 14 days of written notice of a dispute
• If unresolved, disputes may be referred to: the Small Claims Court (claims up to £10,000); or a mutually agreed mediator via the Civil Mediation Council (civilmediation.org)
• Consumer clients may also seek assistance from Citizens Advice (citizensadvice.org.uk) or Trading Standards
• These terms are governed by the law of England and Wales

19. Recording of Meetings

Either party may record meetings conducted in connection with a booking or enquiry, whether held online or in person. Where TinyTangent Studios intends to record a meeting, we will notify you in advance. You may object to recording before the meeting begins. Recordings are processed under legitimate interests (UK GDPR Article 6(1)(f)) for the purpose of accurate record-keeping. Further details are in our Privacy Policy.

20. Changes to These Terms

We may update these terms from time to time. The current version will always be available at tinytangentstudios.co.uk/terms. For material changes, we will provide at least 14 days' notice by email or site notice before the changes take effect. Changes will not affect any booking already confirmed under previous terms.

21. Entire Agreement

These terms, together with any written booking confirmation and the Privacy Policy, constitute the entire agreement between the parties. Any variation must be agreed in writing.